Privacy Policy

Effective Date: July 7, 2026

At Stories by Savannah (accessible from StoriesbySavannah.com), the privacy of our visitors, customers, and partners is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data.

By using our website, purchasing our books, booking our workshops, or subscribing to our boxes, you agree to the collection and use of information in accordance with this policy.

1. Important Note Regarding Children’s Privacy (COPPA Compliance)

StoriesbySavannah.com creates educational content, books, and subscription boxes intended for children. However, our website, e-commerce store, and booking platforms are strictly intended for purchase and use by adults (parents, guardians, educators, and librarians).

We do not knowingly collect, solicit, or maintain personal information directly from children under the age of 13. If you are under 13, please do not attempt to register for our services or send any personal information about yourself to us. If we learn that we have collected personal information directly from a child under 13 without verified parental consent, we will delete that information immediately.

If you believe a child under 13 has provided us with personal data, please contact us at email: info@storiesbysavannah.com.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you.

A. Personal Data Provided Voluntarily

While using our website, making a purchase, or booking an event, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

Contact Information: Name, email address, physical shipping address, billing address, and phone number.

Booking Details: School/organization name, funding sources, physical location of the event, and estimated number of children attending.

Payment Data: Credit card numbers, billing details, and transaction history. Note: All payment processing is handled securely by encrypted third-party processors (such as Stripe or PayPal). We do not store your complete financial credentials on our servers.

Account Details: If you register for a subscription account, we store your username and account preferences.

B. Usage and Analytical Data

We may also collect information on how the website is accessed and used. This data includes:

Your computer’s IP address, browser type, and browser version.

The pages of our website that you visit, the time and date of your visit, and the time spent on those pages.

Device information, operating system, and referral source (how you found our website).

3. How We Use Your Information

We use the collected data for various purposes:

To Fulfill Purchases & Subscriptions: Processing payments, shipping physical books, sending monthly/quarterly "Soil to Soul" boxes, and handling order support.

To Manage Bookings & Events: Coordinating Savannah’s school assemblies, library storytelling sessions, and festival workshops.

To Provide Customer Care: Responding to inquiries, booking requests, and shipping questions.

To Send Marketing & Newsletter Updates: Providing updates on upcoming book releases (such as Dominic), new box themes, or local events. You can opt out of these emails at any time by clicking "unsubscribe" at the bottom of the email.

To Improve Our Website: Utilizing aggregated analytics to understand how users interact with our platform so we can make it faster, cleaner, and easier to use.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information.

Cookies are small files sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website, such as keeping items in your shopping cart.

Common tools we use that employ cookies include:

Google Analytics: To analyze website traffic trends.

E-Commerce Platforms (e.g., Shopify, Squarespace, WooCommerce): To process and remember shopping cart items and customer logins.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners to help us run our business:

Service Providers: Third-party companies that perform services on our behalf, including payment processors, email newsletter platforms (e.g., Mailchimp), and shipping/logistics carriers (e.g., USPS, UPS).

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable, encrypted protocols (SSL/HTTPS) to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Rights

Depending on your location (such as California under CCPA/CPRA, or Europe under GDPR), you have certain data protection rights. You may request to:

Access: Receive a copy of the personal data we hold about you.

Correct: Update or correct any incomplete or inaccurate data.

Delete: Request that we delete your personal data from our active databases.

Opt-Out: Withdraw consent to receive promotional emails or prevent cookies.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@storiesbysavannah.com